ABOUT US

Transactional Agent - Weyburn

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Cultivating a culture of high trust, PEAK strives to maintain an environment of collaboration, and family-like relations among employees. We have draws for your favourite show or sport, birthday celebrations among teammates, and social committee activities that consider your preferences!

The PEAK Financial Group is a private, dynamic, and fast growth company that values creating its own future while developing opportunities for personal growth for everyone. Having an entrepreneurial spirit, we value leadership and, working as a team, the development of new ideas. Our values are those of the authenticity, respect, personal growth and ethics.

Summary

The Transactional agent is responsible for all transactions related activities form Western Canada PEAK advisors and ensures all financial and non-financial transactions are processed in a timely manner. The position holder will be in contact with Western Canada PEAK Advisors and must provide an efficient and professional service at all times.

Your Contribution

  • Ensures all financial and non-financial transactions with respect to client accounts are processed accurately and efficiently according to service, industry and regulatory standards.
  • Ensures integrity of client holdings and maintains client information in accordance with all legal & regulatory requirements
  • Ensures regulatory requirements such as Anti-Money Laundering rules are adhered to;
  • Maintains specific knowledge regarding Non-Registered and Registered Products (RRIFs, RRSPs, LIFs, LIRAs, TFSAs, etc.)
  • Validate transactions to ensure that quality and accuracy standards are met. Process any adjustments or corrections where applicable by keeping in mind the potential financial impacts
  • Takes ownership of customer requests and provides information and recommendations on policy related inquiries
  • Handle Advisors', assistants', and mutual fund company service inquiries using various systems within the pre-established time frame by providing phone or e-mail support
  • Establish a relationship of trust with the Advisors through personalized service
  • Analyze and interpret information in order to solve problems while ensuring compliance is respected at all times as well as internal policies and procedures
  • Maintain and record daily stats (volumes and backlog)
  • Process and follow-up on non-financial updates
  • Process imaging of documents and related functions
  • Carry out all connected tasks requested by the direct supervisor
  • Assist with any special projects as required

Qualifications and Experience

  • Diploma of general Collegial Studies and 2 years experience in a relevant field
  • Knowledge of the MFDA and IIROC regulations (an asset)
  • Knowledge of registered products (an asset)

Competencies

  • Excellent knowledge of software and systems used by the company
  • Fluent spoken and written French (an asset)
  • Analtytical; ability to solve problems
  • Excellent interpersonal skills and proven diplomacy in client relations
  • Excellent organization skills
  • Ability to adapt
  • Ability to work in a structured and coherent manner
  • Prioritization and time-management skills
  • Ability to work under pressure

We wish to thank all those who have applied but we will communicate only with those candidates selected for interviews.