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PEAK's privacy policy
OUR COMMITMENT
At PEAK Financial Group and its subsidiaries (hereafter called "PEAK"), respect of
confidential information collected is very important. Since our beginning we have
worked successfully to maintain a standard of excellence and we wish to make sure
that the same reputation applies to the protection of the personal information that
we keep concerning our clients. In order to make sure that your personal information
will be properly protected we are implementing the present policy.
WHY DO WE COLLECT INFORMATION?
We collect personal information to ensure that we shall provide the level of service
you are entitled to from us, and to make sure we offer you products that fit your
needs. We only collect necessary information to meet that goal and to comply with
laws and regulations in effect.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We collect personal information that we need for the purposes of our business, as
follows, but with no limitations:
- Personal information required to open an account: your name, address, phone
number, date of birth, your civil status, social insurance number, citizenship,
and your dependants.
- All documents needed to comply with money laundering and terrorism
legislation.
- Information required to comply with various securities legislation: banking
information, your occupation and the name of you employer, your annual
income, your net assets, your investment knowledge, your investment
objectives, your tolerance level toward risk and the time horizon of your
investments.
- All other pertinent information to make sure that we are servicing you well
and offering you the proper products.
WHO HAS ACCESS TO THIS INFORMATION?
Only the following persons will have access to your personal file:
- PEAK employees who are responsible for administrative tasks related to your
accounts and who will service you in the future;
- PEAK employees who are responsible for supervision duties;
- All PEAK’s sub-contracting agencies we deal with for administrative support
and with which we have a privacy agreement;
- Your advisor and his/her employees;
- All individuals duly authorized by law or regulations;
- All individuals expressly designated by you
HOW DO WE KEEP THIS INFORMATION?
The information collected about you is kept at our Head Office or in one of our
branches, either on paper or electronic files. We deal with an external specialized
firm to archive our information on electronic files. We make sure that the information
we have is properly stored and that only the above-mentioned persons have access
to it. In addition we keep this information for the full period prescribed by law.
HOW TO ACCESS YOUR INFORMATION?
It is your right to access your personal and confidential information. You can ask us
to change or modify the information we keep by making a written request to: PEAK
Financial Group, c/o 2000 Mansfield, Suite 1800, Montreal, Quebec, H3A 3A6. We are
committed to answer you in without delay.
COMPLAINTS
If you believe that your personal information has not been treated in compliance with
the present policy, you have the right to make a complaint to our Compliance
department at this address: compliance@peakgroup.com. If your complaint is
justified we are making the commitment to correct the situation immediately.
We thank you for placing your confidence in PEAK Financial Group.
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NEWS UPDATES
February 15, 2010 -
PEAK Financial Group’s President and CEO is named one of
Quebec’s top 10 Financial People of the year
February 11, 2010 -
Interview of Eric Gosselin, PEAK Independent Advisor - Advices for the retreat's planification
December 8, 2009 -
PEAK Financial Group acquires
Promutuel Capital Financial Service Firm Inc.
February 26, 2009 -
Robert Frances : voted number 12 in the Finance et
Investissement Québec financial Industry Top 25!
November 28, 2008 -
PEAK Financial Group: the Canadian example is in the French media’s headlines!
November 19, 2008 -
Letter from Deloitte & Touche LLP
February 15, 2008
-
Robert Frances: voted number 3 in Investment Executive’s Québec financial
Industry top 25!
(in French only)
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