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Technical Support Specialist

(Associate) - (Full-time) - Montreal

September 28, 2021

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At PEAK, we value a culture based on trust and strive to maintain a collaborative environment and a family-like atmosphere among our employees. We offer a fast-paced environment with stimulating work to challenge you and help you reach your full potential. Do you have a bold, entrepreneurial spirit? Put your ideas to work with us!

Come Make a Difference!

As part of the technology and services team, you willbe responsible for the administration and maintenance of the digital network of PEAK. Overall, you will work with a small but crucial team supporting PEAK toimprove the quality and efficiency of its services through the use oftechnology while assisting employees with any technical issues.

 

What you'lldo

 

Participate in system infrastructure andnetwork projects

Monitor the services and network devices,including the planning and execution of recurrent system maintenance tasks

Configure and test the hardware, thenetworking software and the operating system software

Diagnose, troubleshoot and solve problemsrelated to hardware and software

Provide support for all office servicesrelated to software and/or hardware

Maintain the procedures and dataprotection systems

Install, maintain, update and develop allsoftware related to business activities

Maintain, update and manage the websitedatabases

Provide on-call and off hour supportduring critical periods of system update and maintenance

 

What we’re looking for

College diploma in a related discipline

Minimum 2 years of experience in IT operating in thefield of software, hardware, databases, networks and computers

Role success factors

Excellent spoken and written proficiencyin English and French

Prioritising and time management skills

Ability to adapt, be flexible andmulti-task

Strong organizational skills

Excellent knowledge of Microsoft OfficeSuite, and Microsoft SQL (an asset)

  

About PEAK

Our purpose is to make a real difference in the livesof Canadians.

Our mission is to improve the quality of people’slives through better use of their money.

PEAK is the Canadian leader in fully independentadvice.

Since its founding in 1992, PEAK has consistentlyexpanded its horizons and now has more than $10 billion in assets underadministration.

With 1,500 Advisors, registered professionals andemployees across Canada, PEAK has always maintained its leadership position,yet has never lost sight of its values and mission.

We thank allapplicants for their interest. However, only those selected for an interviewwill be contacted