COVID-19 — PEAK is there to meet your needs

Despite the current pandemic situation, PEAK Financial Group continues to operate.
We have everything in place to meet your needs.

For any request, we invite you to contact your PEAK advisor. In addition, we ask you to please send all documents electronically.

You can reach our head office by referring to our contact details and via the contact form available in the “Contact us” page.

Know that we are wholeheartedly with you. Thank you for your trust.

Protection

Protection

Regulation

PEAK investment services inc.

Autorité des marchés financiers (AMF)

Mutual Fund Dealers Association (MFDA)

PEAK securities inc.

Investment Industry Regulatory Organization of Canada (IIROC)

Member of the Canadian Investor Protection Fund (CIPF)

PEAK insurance services inc.

Autorité des marchés financiers (AMF)

Other financial services commissions

Audit

All entities are audited annually by our external auditor, PricewaterhouseCoopers (PwC) LLP.
Letter from external auditor PwC

Learn more about PwC

Our Compliance Department adheres to all rules and regulations governing investment funds, securities as well as PEAK’s rigorous internal policies and procedures. This Department designs compliance tools such as the Know Your Client Form (KYC) which allows Advisors to understand and monitor their clients’ investment objectives and risk tolerance.

Investments protection

Traceability
All client transactions are processed through PEAK’s Operations Department via transactional platforms for ease of traceability process.

Who acts as a trustee for PEAK registered plans?
TD Canada Trust acts as a trustee for all of our registered plans and the cash amounts held in these accounts are protected by the Canada Deposit Insurance Corporation (CDIC). All amounts entrusted to us on behalf of clients are deposited with our Trustee to settle the transactions.

Easy monitoring of investments and returns by clients

Account statements are regularly sent to clients by PEAK. Clients can also consult their transactions and investments online.

Clients also receive reports from each fund company with which they have invested.

Insurance protection against on security certificates, internal computer fraud
The entities have financial institutions insurance to protect against the loss of security certificates, internal computer fraud …

Required conditions for all affiliated peak advisors

The PEAK Compliance Department conducts a detailed examination of each Advisor’s records before signing any agreement with an Advisor seeking to work with PEAK. Very detailed examination criteria are applied, also leading to an examination of the Advisor’s professional history and personal credit.

Advisors subscribe to liability insurance covering professional errors and omissions. This is a regulatory requirement imposed by the regulatory bodies in order to maintain a licence.

For any question regarding your protection

Contact your PEAK Advisor or the PEAK Financial Group’s Head Office.

If you are a client wishing to make a complaint to PEAK please consult the following link:

Summary of PEAK Investment Services Complaint Handling Procedures

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